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Returns

Plant Items

If for any reason you aren’t pleased with any plant upon receipt, after planting or once it grows, just contact us anytime--no time limit--for as long as you garden. In the unlikely event that you have cause to complain, please notify us of any seed problems within one year of purchase enclosing both the outer packet and inner foil, unless special conditions apply. Please return all other items within 14 days of receipt for replacement or refund(less shipping and handling charges) if any product does not meet your expectations - merchandise must be in brand new condition and original packaging intact for full refund.

Please return general merchandise/hardgood items to:

Thompson & Morgan® Seedsmen, Inc.
Returns
5100 Schenley Place
Lawrenceburg, IN 47025

Upon receipt, we will issue a refund or replacement, whichever you prefer.



Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service.


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